Data Protection

Boskoin Privacy Policy – How We Protect Your Personal Data

At boskoin, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This document explains transparently how we collect, use, and protect your information.

Last Updated: 1 January 2026
256-bit SSL Encryption

All data is transmitted over secure connections with bank-level encryption to prevent unauthorized access.

No Data Sales

Boskoin does not sell, rent, or trade your personal data to any third party under any circumstances.

Full Control Is Yours

You have the right to access, correct, or delete your personal data at any time.

Legal Compliance

This policy complies with Malaysian personal data protection laws and international industry standards.

Boskoin's Privacy Commitment to You

This Privacy Policy explains precisely how boskoin handles your personal data. We are committed to full transparency — no confusing language, no hidden terms. If you have any questions after reading this document, our team is ready to help.

1 Introduction & Scope of This Policy

Boskoin ("we", "Platform") takes our responsibility to protect every user's privacy seriously. This Privacy Policy explains the types of personal data we collect, why we need it, how it is used, and the rights you hold over that data.

This policy applies to all users who access the boskoin platform through any channel — whether via the website, Android or iOS mobile app, or any other official boskoin communication channel.

By registering an account or using the boskoin platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should not use our services.

This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy us to fully understand the agreement between you and Boskoin.

2 Types of Personal Data We Collect

Boskoin only collects data that is strictly necessary to deliver our services safely and efficiently. The categories of data we collect are as follows:

Identity Data

Full name, date of birth, identity card number, passport number (if applicable), and photo for KYC verification purposes.

Contact Data

Email address, phone number, and residential address for communication and account verification purposes.

Financial Data

Bank account details, deposit and withdrawal transaction records, and payment history within the platform.

Gaming Activity Data

Game history, total wagering amount, wins and losses, session times and durations.

Technical Data

IP address, device type, operating system, web browser, and app performance data for technical purposes.

Communication Data

Records of conversations with our customer support team and feedback you have provided to Boskoin.

3 How We Collect Your Data

Your personal data is collected in several different ways depending on the type of information involved:

  • Directly from you — during account registration, the KYC process, making deposits or withdrawals, and when contacting our support team.
  • Automatically — while you use the platform, our systems automatically log technical data and activity for security and service improvement purposes.
  • From authorised third parties — identity verification providers, payment processors, and relevant authorities when required by law.
  • Via cookies and tracking technologies — to improve user experience and analyze platform usage patterns on an aggregated basis.

Boskoin never collects your personal data without a valid legal basis — whether through your consent, contractual necessity, legal obligation, or legitimate interests that do not override your fundamental rights.

4 How We Use Your Personal Data

Every piece of data Boskoin collects has a clear and lawful purpose. We use your personal data for the following purposes:

  • Create and manage your user account and the required KYC verification process
  • Process financial transactions including deposits, withdrawals, and bonus payments
  • Verify your identity and age to comply with legal requirements
  • Provide effective customer support and resolve any complaints
  • Prevent fraud, money laundering, and other illegal activities
  • Send important information regarding your account, transactions, and policy changes
  • Send promotional offers and marketing communications (with your consent)
  • Monitor and improve platform performance and user experience
  • Fulfill reporting obligations to relevant authorities
You may opt out of marketing communications at any time by updating your notification preferences in your account settings. Opting out of marketing does not affect important transactional communications.

5 Data Sharing with Third Parties

Boskoin does not sell, rent, or trade your personal data. However, in the course of operating the platform, we may share certain data with the following limited categories of third parties:

  • Payment processor: FPX, DuitNow, Touch 'n Go, GrabPay, and Boost — for the secure processing of your financial transactions.
  • Identity verification provider: Third parties providing KYC services to verify user identity in line with compliance requirements.
  • IT service provider: Companies that assist with platform hosting, cybersecurity, and technical support — under strict confidentiality agreements.
  • Authorities and regulatory bodies: When required by Malaysian law or a valid court order.

All third parties we work with are bound by strict data processing agreements and are only permitted to process your data in accordance with Boskoin's specific instructions and for the stated purposes only.

6 Security & Data Protection

Boskoin consistently invests in robust data security infrastructure. The technical and organisational measures we implement include:

256-bit SSL Encryption All data in transit is protected with bank-level encryption
Two-Factor Authentication 2FA is available for all accounts to add an extra layer of security
24/7 Monitoring Continuous threat detection system to identify suspicious activity
Database Encryption Sensitive data is stored in encrypted form across all our servers
Strict Access Controls Only authorized personnel may access user personal data
Regular Security Audits Independent penetration testing and security audits are conducted on a regular basis

While we take all reasonable steps to protect your data, no digital system can be guaranteed 100% secure. We encourage you to use a strong, unique password and enable 2FA on your Boskoin account for maximum protection.

7 Cookies & Tracking Technologies

The Boskoin platform uses cookies and similar tracking technologies to enhance user experience, understand usage patterns, and deliver more relevant services. Below are the types of cookies we use:

You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the core functionality of the boskoin platform.

8 Your Rights Regarding Personal Data

As a Boskoin user, you have the following rights regarding your personal data, and we are committed to facilitating the exercise of these rights:

Right of Access

You have the right to obtain a copy of all personal data we hold about you, including information on how it is used.

Right to Rectification

If any of your data is inaccurate or incomplete, you have the right to request an immediate correction at no charge.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data except where boskoin is legally required to retain it.

Right to Object

You may object to the processing of your data for direct marketing purposes or where processing is based on our legitimate interests.

Right to Restriction

You may request that we restrict the processing of your data while a complaint or dispute is being resolved.

Right to Data Portability

You may request a copy of your data in a machine-readable format for transfer to another service if required.

To exercise any of the above rights, contact our privacy team by email at [email protected]. We will respond within 30 days of receiving your request.

9 Data Retention Period

Boskoin retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy or as required by Malaysian law.

  • Active account data: Retained for as long as your account remains active and operational
  • KYC data and financial records: Retained for a minimum of 7 years after account closure in line with anti-money laundering legal requirements
  • Support communication logs: Retained for 3 years for reference and complaint resolution purposes
  • Analytics data: Aggregated and anonymised data is retained indefinitely as it can no longer be used to identify individuals

Once the retention period expires, data will be securely deleted or anonymised in accordance with boskoin's internal procedures.

10 Special Protection for Minors

Boskoin services are exclusively available to individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21.

If we discover that we have inadvertently collected data from minors, that data will be deleted immediately and the relevant account will be terminated. We encourage parents and guardians to monitor their children's online activity.

11 Amendments to This Privacy Policy

Boskoin reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, or applicable legal requirements.

When a material change occurs, we will:

  • Update the "Last Updated" date at the top of this document
  • Send notifications to you via your registered email
  • Display a clear notice on the platform at least 14 days before changes take effect

Continued use of the Boskoin platform after the effective date of any changes constitutes acceptance of the updated policy.

12 How to Contact Us About Privacy

If you have any questions, concerns, or wish to exercise any of your personal data rights, the Boskoin privacy team is ready to assist you.

You can reach us through several channels:

  • Email: [email protected] (include "Privacy Inquiry" in the email subject line)
  • Live Chat: Available 24/7 via the chat icon in the corner of our platform
  • Account Settings: Some requests such as data updates and marketing preferences can be handled directly through your account settings
We are committed to responding to all privacy-related inquiries within 5 business days. More complex requests such as data exports or account deletion may take up to 30 business days.

Your Data is Safe — Start Enjoying boskoin Now

With robust data protection and a transparent privacy policy, you can play on boskoin with complete confidence. Register an account today and experience the difference for yourself.

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